30Date: [October, 11, 2021]

REQUEST FOR QUOTATION

RFQ Nº UNFPA/LBN/RFQ/2021/021

Development of a Communication Strategy for Clinical Management of Rape Taskforce

 

Dear Sir/Madam,

 

1. The United Nations Population Fund (UNFPA), an international development agency, UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled.  UNFPA is the lead UN agency that expands the possibilities for women and young people to lead healthy sexual and reproductive lives. To read more about UNFPA, please go to: UNFPA about us

UNFPA invites for ‘Request for Quotation # UNFPA/LBN/RFQ/021 in order to partner with a firm to be entrusted with developing a communication strategy for Clinical Management of Rape taskforce. The MoPH, in partnership with UNICEF and UNFPA, has taken the leadership in developing the CMR strategy in close coordination with the CMR TF. The CMR Strategy revolves around six Key Strategic areas out of which Primary Protection that aims to strengthen the approach to prevention through behavioral and social change. This strategic area is entrusted to the CMRTF who will engage with the GBV TF and Health TF and coordinate MoPH PHC Department, for the development of a public awareness and communication strategy and prevention and safeguarding plan with related mechanisms associated with SV including rape. The communication strategy and safeguarding plan will focus on social and behavioral change and will be aligned with all relevant national strategies namely those noted in the CMR national strategy. Accordingly, UNFPA on behalf of the CMRTF is seeking to engage a firm for the development of an actionable communication strategy for the CMRTF.  

 

2. To enable you to submit a bid, please read the following attached documents carefully:

Section I:     Instructions for submission

Section II:    Service Requirements/Terms of Reference (ToR)

Section III:   RFQ Forms

Section IV:  UNFPA General Conditions of Contract

 

The proposal shall reach UNFPA’s email inbox of bids_lbn@unfpa.org no later than [October 22[NEHw1] , 2021 at 5:00 PM Beirut Time].

 

3. Questions

Questions or requests for further clarifications should be submitted in writing to the contact person below:

Name of contact person at UNFPA:	Maguy Ghanem
Email address of contact person:	maghanem@unfpa.org

 

The deadline for submission of questions is October 22[NEHw2] , 2021 at 5:00 PM Beirut Time]. Questions will be answered in writing and shared will parties as soon as possible after this deadline.

 

4. This letter is not to be construed in any way as an offer to contract with your firm.

 

Yours sincerely,

Asma Kurdahi

Lebanon Office

 

SECTION I: Instructions for submission

 

5. Content of quotations

Quotations should be submitted in a single e-mail whenever possible, depending on file size. Quotations must contain:

 

1. Technical proposal, in response to the requirements outlined in the service requirements / TORs.
2. Price quotation, to be submitted strictly in accordance with the price quotation form.

 

Both parts of the quotation must be signed by the bidding company’s relevant authority and submitted in PDF format.

Please note the following guidelines for electronic submissions:

• The following reference must be included in the email subject line: UNFPA/LBN/RFQ/021– [Development of a Communication Strategy for Clinical Management of Rape Taskforce]. Proposals that do not contain the correct email subject line may be overlooked by the procurement officer and therefore not considered.
• The total e-mail size may not exceed 20 MB (including e-mail body, encoded attachments and headers). Where the technical details are in large electronic files, it is recommended that these be sent separately before the deadline.  
• E-Proposal received after the stipulated date and time and submitted to any other email address than [bids_lbn@unfpa.org] shall not be accepted under any circumstances. 

 

6. Overview of Evaluation Process

The evaluation will be carried out in a two-step process by an ad-hoc evaluation panel. Technical proposals will be evaluated and scored first, prior to the evaluation and scoring of price quotations

 

Technical Evaluation

Technical proposals will be evaluated based on their responsiveness to the service requirements /TORs listed in Section II and in accordance with the evaluation criteria below.

Criteria	[A] Maximum Points	[B] Points attained by Bidder	[C] Weight (%)	[B] x [C] = [D] Total Points
A. Technical approach, methodology and level of understanding of the objectives of the project	100		25%
B.Profile of the company and relevance to the Project.	100		15%
C. Professional experience of the staff that will be employed to the project proving demonstrated expertise in capacity development and related processes (CVs, etc.)	100		15%
D. Work plan/time scales given in the proposal and its adequacy to meet the project objectives	100		25%
E. Specific experience and expertise relevant to the assignment	100		20%
Grand Total All Criteria	500		100%

 

The following scoring scale will be used to ensure objective evaluation:

 

Degree to which the Terms of Reference requirements are met based on evidence included in the Bid submitted	Points out of 100
Significantly exceeds the requirements	90 – 100
Exceeds the requirements	80 – 89
Meets the requirements	70 – 79
Partially meets the requirements	1 – 69
Does not meet the requirements or no information provided to assess compliance with the requirements	0

 

Financial Evaluation

Price quotes will be evaluated only for bidders whose technical proposals achieve a minimum score of 65 points in the technical evaluation.

 

Price quotes will be evaluated based on their responsiveness to the price quote form. The maximum number of points for the price quote is 100, which will be allocated to the lowest total price based on the specific formula indicated in the TORs. All other price quotes will receive points in inverse proportion according to the following formula:

 

Financial score =	Lowest quote ($)	X 100 (Maximum score)
	Quote being scored ($)

Total score

The total score for each proposal will be the weighted sum of the technical score and the financial score.  The maximum total score is 100 points.

 

Total score = 60%Technical score + 40% Financial score

 

7. Award Criteria

UNFPA shall award a [ Professional Service Contract on a fixed-cost basis] to the Bidder that obtain the highest total score.

 

8. Right to Vary Requirements at Time of Award

UNFPA reserves the right at the time of award of contract to increase or decrease by up to 20% the volume of services specified in this RFQ without any change in unit prices or other terms and conditions.

 

9. Payment Terms

UNFPA payment terms are net 30 days upon receipt of invoice and delivery/acceptance of the milestone deliverables linked to payment as specified in the contract.

 

10. Fraud and Corruption

UNFPA is committed to preventing, identifying, and addressing all acts of fraud against UNFPA, as well as against third parties involved in UNFPA activities. UNFPA’s policy regarding fraud and corruption is available here: Fraud Policy. Submission of a proposal implies that the Bidder is aware of this policy.

 

Suppliers, their subsidiaries, agents, intermediaries and principals must cooperate with the UNFPA Office of Audit and Investigations Services as well as with any other oversight entity authorized by the Executive Director and with the UNFPA Ethics Advisor as and when required.  Such cooperation shall include, but not be limited to, the following: access to all employees, representative’s agents and assignees of the vendor; as well as production of all documents requested, including financial records.  Failure to fully cooperate with investigations will be considered sufficient grounds to allow UNFPA to repudiate and terminate the Agreement, and to debar and remove the supplier from UNFPA's list of registered suppliers.

 

A confidential Anti-Fraud Hotline is available to any Bidder to report suspicious fraudulent activities at UNFPA Investigation Hotline.

 

11. Zero Tolerance

UNFPA has adopted a zero-tolerance policy on gifts and hospitality. Suppliers are therefore requested not to send gifts or offer hospitality to UNFPA personnel. Further details on this policy are available here: Zero Tolerance Policy.

 

12. RFQ Protest

[Bidder(s) perceiving that they have been unjustly or unfairly treated in connection with a solicitation, evaluation, or award of a contract may submit a complaint to the UNFPA Head of the Business Unit [Manar Sarsam, Admin/Finance Associate at sarsam@unfpa.org Should the supplier be unsatisfied with the reply provided by the UNFPA Head of the Business Unit, the supplier may contact the Chief, Procurement Services Branch at procurement@unfpa.org.

 

13. Disclaimer

Should any of the links in this RFQ document be unavailable or inaccessible for any reason, bidders can contact the Procurement Officer in charge of the procurement to request for them to share a PDF version of such document(s).

 

SECTION II: Terms of Reference (ToR)

 

Background

Clinical Management of Rape (CMR) is a critical component of the comprehensive response to meet the needs of survivors of sexual violence. In Lebanon CMR services were launched in 2012 in response to the Syria crisis then in 2013, the CMR Taskforce (CMR TF) was established in coordination of the Ministry of Public Health (MoPH) and UNFPA in order to coordinate and advocate efforts at national level for increased access to quality and “empathetic” medical response for adult and child survivors in selected health facilities. Since its establishment, the CMR TF served as a forum to discuss challenges, gaps, solutions, as well as knowledge and good practices regarding CMR and Intimate Partner Violence (IPV); and it has coordinated its efforts with various health and protection sector agencies such as the GBV Taskforce and the Child Protection Working Group.  In view of the absence of CMR national accountability frameworks, a review of the practices for CMR Strategies and Guidelines was conducted by the CMR TF in 2016 which led to identification of concrete action points among which the development of a national strategy to institutionalize CMR and IPV services within MoPH health services network as per international standards; while outlining linkages with other ministries.

The MoPH, in partnership with UNICEF and UNFPA, has taken the leadership in developing the CMR strategy in close coordination with the CMR TF. The CMR Strategy revolves around six Key Strategic areas out of which Primary Protection that aims to strengthen the approach to prevention through behavioral and social change. This strategic area is entrusted to the CMRTF who will engage with the GBV TF and Health TF and coordinate MoPH PHC Department, for the development of a public awareness and communication strategy and prevention and safeguarding plan with related mechanisms associated with SV including rape. The communication strategy and safeguarding plan will focus on social and behavioral change and will be aligned with all relevant national strategies namely those noted in the CMR national strategy. Accordingly, UNFPA on behalf of the CMRTF is seeking to engage a firm for the development of an actionable communication strategy for the CMRTF.  

 

Objectives

The objective of this assignment is twofold:

-Develop a communication strategy for the CMRTF aimed to induce awareness and behavioral change for increase access to CMR services as needed

-Develop a one-year detailed work plan for implementation of the communication strategy.

 

Tasks

Under the supervision of UNFPA and guidance of the CMRTF and in coordination with the Ministry of Public Health, the specific tasks of this assignment include:

 

• 1. 1. Conduct a baseline assessment to inform development of the communication strategy. This will include:
• Review of the national CMR strategy document that outlines the CMR key stakeholders, objectives of the communication strategy and key interventions to be achieved
• Conducting interviews with key CMR stakeholders to identify their perceived needs, desired changes, used/preferred communication channels/vehicles, perceived needs,

perceived barriers for access to services etc from a communication perspective

1. 1. 2. Conduct SWOT (Strength, weakness, opportunities, threats) analysis for each category of stakeholders  from a communication perspective to define how each category needs to be provided with information on CMR to increase awareness hence access to services
      3. Specify appropriate communication channels and dissemination methods for each category of stakeholders that allows effective communication of key messages (i.e. policy briefs, media, video, printing material, web/online media, social media, open dialogue, community campaigns, national campaigns, etc)
      4. Develop a monitoring and evaluation framework related to the implementation of the CMRTF communication strategy
      5. Propose a coordination mechanism for development and dissemination of IEC material related to CMR
      6. Develop a work plan over one year for the communication strategy including the annual activities related to advocacy and communication including key activities, indicators, responsible parties, measurement of achievement, etc.

 

Duration

 

This consultancy will extend over a period of 8 weeks starting October 25 till December 25 2021

 

Skills and experience required

The time period for the evaluation is limited therefore a consultancy firm is requested to fulfill this task whereby consultation with key stakeholders need to be implemented simultaneously and with other key tasks and a team must be readily available, fully dedicated to this exercise and equipped to undertake requested multiple tasks.  

 

The consultancy firm must have relevant experience in developing communication strategies, experience in strategic communication and public advocacy, knowledge in the field of health, and experience and in-depth knowledge of the Lebanese context and cultural sensitivities.

 

The consultancy firm must offer the following demonstrated expertise, and competencies:

• At least five years’ experience in developing communication and advocacy strategies
• Good understanding and experience of the different communications channels in Lebanon
• Relevant experience in working with government and/or international organizations on consultancy assignments, especially in strategic communications planning
• Experience and knowledge in the health and protection sectors in Lebanon  
• Having a good understanding of SRH/ GBV issues in Lebanon is preferable.
• Demonstrated ability to deliver quality results with strict deadlines

 

SECTION III: RFQ Forms

The bidder is required to share:

• Annex A: Bid Submission Form
• Annex B: Bid Identification Form
• Annex C: Company's experiences and work relevant to the required tasks under this TOR
• Annex D: Financial offer
• Annex E: Proposal Quotation Form
• A copy of legal status of the company registration

 

 

 

Annex A

Bid Submission Form

[The Bidder shall fill in this form in accordance with the instructions indicated. No alterations to its format shall be permitted and no substitutions shall be accepted.]

 

Date: [insert date (as day, month and year) of Bid Submission]

RFQ No.: UNFPA/LBN/RFQ/021, Development of a Communication Strategy for Clinical Management of Rape, UNFPA

 

 

Dear Sir / Madam,

 

We the Undersigned have examined and have no reservations to the Bidding Documents No. UNFPA/LBN/RFQ/021 and amendments We hereby offer to supply, in conformity with the Bidding Documents and in accordance with the Delivery Schedules specified in the Schedule of Requirements, the following goods and related services ___________________________________________________ which are subject to UNFPA General Conditions of Contract and other terms and conditions specified in the document.

 

We agree to abide by this bid for a period of [Select between 30-90 days depending on the type of good/commodity] days from the date fixed for opening of bids in the Invitation to Bid, and it shall remain binding upon us and may be accepted at any time before the expiration of that period.

 

We, including any subcontractors or suppliers for any part of the contract, have nationality from countries________ [insert the nationality of the Bidder, including that of all parties that comprise the Bidder, if the Bidder is a JV, and the nationality each subcontractor and supplier; otherwise buyer should delete this text if non-applicable]

 

We have no conflict of interest in accordance with Instructions to Bidders Sub-Clause;

 

Our firm, its affiliates or subsidiaries—including any subcontractors or suppliers for any part of the contract—have not been declared ineligible by UNFPA, in accordance with Instructions to Bidders Sub-Clause 2.2;

 

We understand that you are not bound to accept the lowest evaluated bid or any other bid that you may receive.

 

Dated on .............day of ......................................[year].

 

Signature:	……………………………………………………………… [insert signature of person whose name and capacity are shown]
In the capacity of:	……………………………………………………………… [insert legal capacity of person signing the Bid Submission Form]
Name:	……………………………………………………………… [insert complete name of person signing the Bid Submission Form]
Company:	……………………………………………………………… [insert name of company]

 

 

Annex B

 Bidders Identification Form

RFQ No. UNFPA/LBN/RFQ/021

1. Organization                                                  

Institution Name
Address, City, Country ,Telephone/FAX
Website
Date of establishment
Legal Representative: Name/Surname/Position
Legal structure: natural person/Co.Ltd, NGO/institution/other (please specify)
Areas of expertise
A copy of legal status in Lebanon
Years providing services to UNFPA/UN
VAT registration #

 

2. Expertise of Staff

Total number of staff
Number of staff involved in similar supply contracts

 

3. Contact details of persons that UNFPA may contact for requests for clarification during bid evaluation

Name/Surname
Telephone Number (direct)
Email address (direct)

P.S.: This person must be available during the next two weeks following receipt of bid

 

 

Signature and stamp of the Bidder:
Name:
Title:
Name of Company:
Telephone:
Email:

Annex C: Bidder’s Previous Experience

 

Order No. & Date	Description[1]	Client	Contact person,  phone number, email address	Date of service		Contract Amount	Satisfactory completion
				From	To	(Currency)

Indicate the description of products, services or works provided to their clients.

To be attached: Evidence (client’s letter or certificate) in support of satisfactory completion of above orders.

 

Signature and stamp of the Bidder:
Name and title:
Name of Company:
Telephone:
Email:
Date: