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TERMS OF REFERENCE
Development of standard operating procedures for youth friendly services at primary health care centers
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Hiring Office:
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UNFPA Lebanon
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Purpose of consultancy:
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The main purpose of the consultancy is to develop standard operating procedures (SOPs) for youth friendly services in primary health care centers
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Scope of work:
(Description of services, activities, or outputs)
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UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. UNFPA is the lead UN agency that expands the possibilities for women and young people to lead healthy sexual and reproductive lives. To read more about UNFPA, please go to: UNFPA about us
Globally UNFPA advocates for and supports the efficient delivery of a holistic, youth-friendly health-care package of services including universal access to accurate sexual and reproductive health (SRH) information; range of safe and affordable contraceptive methods; sensitive counselling, prevention and management of sexually transmitted infections etc. In Lebanon, UNFPA initiated several interventions that address sexual and reproductive health and gender based violence (GBV) services for young people and adolescent girls with the aim of enhancing access for adolescent and youth to quality and timely age responsive services. Among these interventions the development of the national youth policy and its action plan (in partnership with UNICEF and the Ministry of Youth and Sports), piloting of youth friendly services at the primary care level which resulted in development of a model whereby related tools and systems were elaborated for possible scale up and targeting adolescent and youth in SRH and GBV community outreach and awareness raising while adopting the peer to peer approach etc. Nevertheless access by adolescent and youth to SRH services remains limited because of several barriers such as lack of information about the available services, confidence in the quality of services offered at the PHC level, poor communication and relationship with health care providers, socio-cultural barriers etc. The assessment of adolescent and youth friendly services in the Arab region conducted by UNFPA and AUB in 2022 showed that the most common service delivery model in the region is integrated Adolescent Youth Friendly Health Services in existing health facilities with no separate space and designated health care providers for adolescents and youth in the absence of assessments on youth health needs affecting the appropriateness/relevance of offered adolescent and youth health friendly services. Youth-friendly services are vital to meet the unique needs of young people, remove barriers to healthcare access, promote preventive care, and foster a supportive, confidential, and non-judgmental environment for young patients. These services are crucial for improving the health and well-being of the youth population and ensuring that they receive the care and guidance they need during a critical stage in their lives.
The proposed consultancy aims to develop a sound and adapted-to-context standard operating procedures (SOPs) for youth friendly services at the primary health care centers. The Youth friendly SOPs will be based on international guidelines and protocols and are meant to provide a clear and detailed information for primary health care centers on how to provide high-quality, non-judgmental, youth-sensitive and inclusive healthcare services for young people.
The consultant will work closely with UNFPA to carry out the following tasks:
Inception phase ( 1 day)
- Inception meeting to clarify terms of consultancy
- Delivery of brief 2-3 pages inception report detailing the consultant’s understanding of the required tasks and the proposed approach to work including required tools, proposed stakeholders, and consultation process, and detailed timeline for product delivery.
Desk Review phase (5 days)
- Desk and literature review covering national and international resource material related to youth friendly services ( guidelines, protocols etc)
Consultations phase (4 days)
- The consultant will hold meetings with key stakeholders currently engaged and to be potentially involved in provision of youth friendly services including relevant ministries, health stakeholders, GBV stakeholders, professional associations, etc. Meetings could be conducted remotely and it is expected that the consultation process will consist of approximately 8-10 interviews.
Synthesis phase (8 days)
- During this phase, the consultant will proceed with consolidation of information and developing the first draft of the SOPs based on the desk review and the consultation process
Validation phase (1 day)
- A workshop to be conducted with key stakeholders involved in the consultation process to gather additional inputs (based on the first draft) and to validate the proposed SOPs ( onsite or online workshop)
Finalization of SOPs (3 days)
- Develop Second Draft (2 days): The consultant will incorporate comments received from key stakeholders during the validation workshop into the second draft of SOPs that will be shared with key stakeholders for their input.
- Final Draft (1 day): based on comments from key stakeholders following review of second draft, the consultant will submit the final SOPS for youth friendly services to UNFPA.
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Duration and working schedule:
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The consultancy entails 22 working days extending from November 6, 2023 till December 22, 2023.
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Place where services are to be delivered:
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Lebanon
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Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.):
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Delivery Date: December 22, 2023.
All deliverables will be submitted electronically
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Monitoring and progress control, including reporting requirements, periodicity format and deadline:
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Milestone
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Deliverables
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Timeline
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Payment
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- Inception meeting
- Conduct literature review and develop action plan.
- Conduct consultation with key stakeholders
- Develop the first draft of SOPs
- Conduct workshop with key stakeholders for their input on the draft SOPs
- Develop Final SOPs based on input received from stakeholders
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- Final consultancy report (English) submitted.
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Supervisory arrangements:
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The consultant will closely work with the SRH programme specialist
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Expected travel:
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N/A
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Required expertise, qualifications and competencies, including language requirements:
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- A university degree in public health or social sciences or other relevant specialty (PhD will be added advantage)
- Experience in developing policy documents, guidelines, SOPs etc
- At least 10 years of extensive experiences in adolescent and youth services/ studies
- Experience of previous work with the government, international NGOs & UN agencies
- Experience and knowledge in the field of health/SRH and protection/GBV is desirable
- Knowledge of the Lebanese health system and context is essential
- Excellent Arabic and English spoken and written skills
- Demonstrated ability to deliver quality results with strict deadlines
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Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:
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Support to be provided by UNFPA
- Clarify consultancy TORs and expectations
- Avail relevant documents
- Support organization of meetings and interviews with stakeholders
- Provide input, advice and information when and as needed
- Review the draft youth friendly SOP and provide input
- Review final product of consultancy
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Other relevant information or special conditions, if any:
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N/A
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Signature of Requesting Officer in Hiring Office: Maguy Ghanem
Date: October 13,, 2023
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Application process and deadline
Interested candidates may apply online by providing:
- Most updated CV
- Updated P11 (click here)
- Cover letter mentioning the relevance of past/current experience with the requirements of the consultancy
- Mention in the email subject “Development of standard operating procedures for youth friendly services at primary health care centers”
The above documents must be sent to bids_lbn@unfpa.org by no later than October 20th 2023 Candidates who fail to submit the required documents above will not be considered for review. UNFPA Lebanon will only be responsible to respond to those applicants submitting the required documents above and in which there is further interest. ONLY individual consultants, not companies, are eligible to apply.
Candidates assessed by the panel and considered to be eligible for the appointment but who are not selected for this vacant post may be offered an assignment to another position at the same/lower grade provided that they meet the minimum qualifications required.
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